Privacy policy
Our registered/trading address is: Chancel View, Waterhay, Leigh, Swindon, SN66QY
You can contact us by email at: andrewrumming@me.com
- Contact details: Name, delivery/billing address, email, and phone number.
- Order details: Products purchased and order history.
- Payment details: Processed securely via our payment gateways ([PayPal, Shopify Payments]). We do not store your full card details.
Functional/Preference Cookies: Used by Shopify Forms to prevent the email pop-up from showing repeatedly to the same user.
Tracking/App Cookies: Used by Alert Me! to log restock requests.
- Place an order on our website.
- Sign up for our email newsletter.
- Fill out our contact form.
- Fulfill your order: We need your name, contact details and your address
- Answer your questions: We use your email and occasionally your phone number to reply to your messages.
- Marketing: We only send you marketing emails if you consent (opt-in) to receive them.
- Delivery services: We may share your name and address with postal/courier services (e.g.,APC, DPD) to deliver your orders.
- Payment processors: We share payment details with our payment gateway providers to process your transactions (eg Stripe, Paypal).
6. How We Use Your Information (Purposes of Processing)
Customer Communication and Marketing: If you opt-in via our signup forms, we use your email address to send you marketing newsletters, updates, and promotional offers.
Back-in-Stock Alerts: If you request to be notified when a product is restocked, we use your contact details solely to send you that specific availability alert.
7. Third-Party Service Providers (Who We Share Data With)
E-commerce Platform & Marketing Tools: We use Shopify Inc. to host our store, capture customer details via Shopify Forms, and send automated email communications via Shopify Messaging.
Stock Notifications: We use the Alert Me! Restock Alerts app (developed by Crawlapps) to manage out-of-stock waitlists and send automated restock notifications. Your contact information is shared with this app strictly to fulfill your alert request.
- Right to access: You can ask us for a copy of the personal information we hold about you.
- Right to correct: You can ask us to fix information you think is wrong.
- Right to delete: You can ask us to erase your data.
- Right to opt-out: You can unsubscribe from our marketing emails at any time using the link in the email
